• Minimum two years experience as an educator; additional experience as an industry/corporate trainer is a plus
• A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
• Intermediate- to expert-level proficiency in Microsoft Office 2007 and 2010, Windows XP and Windows 7, Windows Vista, networking & troubleshooting, TCP/IP basics, understanding of internal components, and knowledge of PC hardware support
• Strong communication and teamwork skills
• Bachelor’s (or master’s) degree in a related field

One of our current instructors is transitioning to a different role within the organization.

The person who joins our Bay Area team will report the Director of Academics, Sherry Suisman. There is an annual review process for all staff members and ongoing support and coaching for instructors. Sherry has a great deal of teaching experience to help develop her instructors.

There are four IT instructors on our staff who form our IT Team and this group works together every day, planning lessons, developing curriculum, working on special projects, and supporting the rest of the staff with IT support.

The IT instructors are also part of a larger academic team and serve in a Year Up learning community as an advisor and team member. All staff are driven strongly by Year Up’s mission and work hard to better the services we provide to students. We are a rapidly growing organization so there is room for advancement on site and at our partner sites.

There is an existing but evolving Tech curriculum. The IT instructor has a lot of room to make changes but doesn’t have to develop a curriculum from scratch. The IT curriculum is taught in conjunction with several existing courses in the Computer Networking and Information Technology department at City College of San Francisco.

Developing curriculum and teaching at Year Up is a highly collaborative process. Our Tech Instructors work together every day to deliver a high quality product to our students, paying attention to differentiated learning and to the expectations of our corporate partners.

Working in a fast-paced, entrepreneurial non-profit means that you need to be nimble, open to new ideas, and ready to lean in, even after you’ve set the class lessons for the day. We work with young adults who bring amazing spirit to our site – it’s a high energy place to work – but who can also bring challenges with them. As a staff person at Year Up, you need to be ready to support students in our high expectations, high support model.

All staff members wear many hats at Year Up: the IT Instructor is also an advisor, a facilitator, and a team member every day so you need to come to Year Up with enthusiasm for our mission.

Year Up is a one-year, intensive training program that provides urban young adults, ages 18-24, with a combination of hands-on skill development, college credits, and corporate internships.

During the first six months of the program, participants focus on skill mastery in one of two areas:

1) Desktop Support / IT Help Desk;

2) Quality Assurance

Equal emphasis is placed on developing the professional skills required in today's workplace such as effective communication, leadership, and teamwork.
During the second six months of the program, students are placed in internships with local partner companies. A stipend is provided to all participants throughout the one-year, full-time educational program.